Exciting news from dwell HQ! We have upgraded our online portal and it’s time for you to get on board as well!

For those students starting in the new academic year, you should have received an email from us telling you what to do next to join our new Portal X platform. In order for you to access your arrival details, site induction and information on the status of your booking, you will need to join us on our new Portal X platform.

The below information will also let you know exactly what is new for the platform. Read on to find out more!

How do I log into the new dwell Portal X?

 

It’s really simple! All you need to do is click ‘Log In‘ on our website. Then scroll down to the bottom to view the 3 options  –  from the list it shows, select which option refers to you.

 

Once you have followed one of the above steps, you should see this page 

You’ll then be able to log in and experience dwell Portal X.

What’s new on dwell Portal X?

We are now mobile friendly (finally)! We have also worked hard to make the portal a lot more user friendly, and much easier to navigate around. Just take a look below to see what other features we have improved:

  • Opt in Options, this allows you to tell us how you want us to communicate with you, make sure you update this when logging in for the first time.
  • My Details, is where you will find your log in details for your account and our new selfie uploader.  Before you arrive, please make sure you have uploaded a selfie (please be appropriate).
  • Supporting Documents, is also a new area for dwell X.  If you aren’t sure what documents you have returned to us, then this section will tell you exactly what we are missing.  We ask that all supporting documents are returned to us before your contract start date.
  • Site Information, is where you will find out all about your site, the team and the basics you need to know. This will include the site’s security, health and safety information and our planet rules.  Please ensure you have read this induction before you arrive to check in.

So as you can see, we have upgraded our system to not only include more details and information for students/tenants to see, but it will also be an easier system to navigate.

We hope you enjoy the Portal X system as much as we do!