After your cooling off period you can only cancel your contract if a suitable replacement tenant is found to take over your room. If no replacement tenant is found, you will be responsible for payment of the rent in full, even if you do not move in to the property.
If a replacement Tenant is found for your Room, we will release you from your Tenancy Agreement from the start date of the replacement Tenant’s new Tenancy Agreement. Please note the room rate will be what is advertised on our website at the time of you requesting to cancel your contract.
For cancellation requests after your cooling off period all application & booking fees are non- refundable. For some properties you will be required to pay a cancellation fee, this fee will be offset by retaining all or part of your deposit.
Please refer to the schedule of charges table on our website for the list of properties with cancellation fees.